monitoring

SSPFailingToReconcile

Meaning

This alert fires when the reconcile cycle of the Scheduling, Scale and Performance (SSP) Operator fails repeatedly, although the SSP Operator is running.

The SSP Operator is responsible for deploying and reconciling the common templates and the Template Validator.

Impact

Dependent components might not be deployed. Changes in the components might not be reconciled. As a result, the common templates and/or the Template Validator might not be updated or reset if they fail.

Diagnosis

1. Export the NAMESPACE environment variable:

   $ export NAMESPACE="$(kubectl get deployment -A | grep ssp-operator | awk '{print $1}')"
   

2. Obtain the details of the ssp-operator pods:

   $ kubectl -n $NAMESPACE describe pods -l control-plane=ssp-operator
   

3. Check the ssp-operator logs for errors:

   $ kubectl -n $NAMESPACE logs --tail=-1 -l control-plane=ssp-operator
   

4. Obtain the status of the virt-template-validator pods:

   $ kubectl -n $NAMESPACE get pods -l name=virt-template-validator
   

5. Obtain the details of the virt-template-validator pods:

   $ kubectl -n $NAMESPACE describe pods -l name=virt-template-validator
   

6. Check the virt-template-validator logs for errors:

   $ kubectl -n $NAMESPACE logs --tail=-1 -l name=virt-template-validator
   

Mitigation

Try to identify the root cause and resolve the issue. If you cannot resolve the issue, see the following resources:

• OKD Help
• #virtualization Slack channel

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